Location: York 

Salary: £26,093 per annum (£14,104 pro rata)

Introduction to YSJ

Situated in the heart of the historic city of York, and with roots dating back to 1841, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environment, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.

The Role

The University is looking for someone to join our Campus and Residential Services team undertaking a variety of essential reception duties. The main location for the role will be the central University Reception but the postholder may also be asked to provide cover in the Porter’s Lodge at times.

The working pattern is 20 hours per week Monday to Friday. Hours of work are 1.00pm to 5.00pm. No weekend work is required.

Work will include providing a telephone and front of house reception service greeting visitors and dealing with enquiries; reporting maintenance faults, issuing keys and providing some administrative support within the wider team.

The Team

The team consists of 4 Receptionists who work closely with the wider Front of House team. To deliver a friendly, efficient and professional customer service. Creating a warm and welcoming atmosphere for all visitors to the University

The team are responsible for greeting visitors, handling enquires by phone or email and in person. Using our inhouse maintenance reporting system and providing an administrative support to the wider Campus & Residential Services department.

Key requirements

• Experience of working in customer facing environment
• Computer literate
• Good communication skills

Experience of using switchboard system would be desirable but is not essential 

Additional Information

For informal queries, please contact David Cowell, Front of House Supervisor (d.cowell@yorksj.ac.uk)

It is anticipated that the selection process will be based on application and interview.

Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.

Closing Date: 29 Jul 2026

Programme/Section: Admin & Technical (Including Research vacancies)

Salary: £26,093 per annum pro rata